Shipping policy
Updated 2025-04-23
Shipping & Delivery Policy
1. Shipping Options, Costs, and Delivery Times
An estimated delivery time will be provided to you at checkout. Delivery times are estimates and commence from the date of shipping, rather than the date of order.
Domestic Orders (USA & Canada):
| Shipping Options | Rates | Delivery Time |
| Standard |
FREE (orders over $50 USD) $9.95 USD (orders under $50 USD) |
Eastern Regions: Within 2-4 business days Western Regions: Within 3-5 business days |
International Orders
| Shipping Options | Rates | Delivery Time |
| Standard | Varies by destination |
Typically within 7-21 business days |
⚠️ Please Note: Delivery times are estimates and may be impacted by carrier delays, weather conditions, or customs processing for international orders.
Orders may also be delivered in separate shipments or combined when there's multiple orders within a short time frame to the same address.
2. Processing Time
- Orders are processed within 1-2 business days.
- Orders placed after 5:00 PM ET (GMT-5) will be processed the following day.
- You will receive a confirmation email with tracking information once your order is shipped.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email. Use the tracking link provided to monitor the status of your delivery.
4. Delivery Location
- North America: Canada, United States (50 States & Territories)
- Europe: UK, Ireland, France, Germany, Spain, Italy, Netherlands, Sweden, Austria, Belgium, Denmark, Luxemburg, Finland, Bulgaria, Croatia, Czechia, Greece, Hungary, Poland, Portugal, Romania, Slovakia,
- APAC: Australia, New Zealand, Hong Kong, Singapore
- MEA: Saudi Arabia, Bahrain, Kuwait, Oman, Qatar
We are constantly working to expand our delivery network. If your country is not listed, please contact us for updates.
5. Customs, Duties, and Taxes (International Orders)
All applicable taxes, VAT, and duties are included in the item price at checkout. However, additional charges like local handling fees or other levies may apply, depending on your country’s customs regulations. We recommend checking your local import tax rules before placing an order.
6. Lost, Delayed, or Damaged Shipments
If your order is delayed, lost, or arrives damaged, please contact us at hello@slbeautyco.com with your order number and details.
7. Product Availability
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
See details Shipping & Delivery Times.